1. Collecting Information to Compose Messages
Before beginning to compose a successful business message, you need to collect necessary information by conducting informal or formal research.
Often the information you collect during the research process helps shape your message.
Which questions should you ask yourself in order to avoid frustration and inaccurate messages? Check all that apply.
What action does the receiver need to
take?
What is the most interesting part of the message?
What will happen If the receiver does not take action?
How should the sender structure the message?
When must the receiver take action?