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Clara had an unpleasant experience at a local restaurant at lunch one day. She went back to work and told all her coworkers about this experience, and many of them said they would never go back to that restaurant. Which type of communication is this an example of?

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Answer:

The established situation is an example of WORD OF MOUTH (or storytelling) type of communication.

Explanation:

A word of mouth communication takes place whenever a person transmits some sort of information to another person or group of persons through oral expression, whether it refers to a real or a non-real event.

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