The daughter of an elderly patient with dementia says the patient's favorite blanket has gone missing, The
patient is agitated because he believes the blanket was a gift from his mother. The patient's daughter
describes the blanket to you.
Select the next step that you think would provide the best customer service.
O Explain to the patient that the blanket was not a gift from his mother but is part of the facility's
standard bedding.
o Give the patient another blanket and hope he thinks it is the missing blanket.
O Putin a call to the laundry service to find out whether the blanket is being laundered.
Tell the patient's daughter there is nothing you can do.
DONE